PRIVACY POLICY

Tomioka Cleaning asks for the minimum amount of personal information so that users can use the service with peace of mind. Tomioka Cleaning takes the utmost care in protecting the personal information provided to it. Tomioka Cleaning's approach to protecting personal information is as follows:

• We will use the information of individuals, groups, and corporations registered by our members only to develop and provide cutting-edge functions and services for Tooka Cleaning, and will take the utmost care to protect members' personal information.
• The scope of this privacy policy applies only to the services provided by "Tomioka Cleaning" (the scope is set out in Section 1 below).
• Except as otherwise specified in these terms and conditions, we will not use the information for any other purpose (as set out in Section 2 below).
• Except as otherwise expressly provided in these terms and conditions, personal information will not be disclosed to third parties. (Management is stipulated in Section 2 below.)
• We will also regularly manage the information appropriately in the manner stipulated in these Terms and Conditions.
• "Tomioka Cleaning" may change its privacy policy without the consent of users.
• When "Tomioka Cleaning" changes the details of personal information acquisition, usage method, disclosure details, etc.,
  We will notify users by posting a notice on our website and reflecting it in this privacy policy so that they can be made aware of the details.

1. Scope of application of the Privacy Policy

• Tomioka Cleaning's privacy policy applies when members use Tomioka Cleaning's services.
• Personal information collected when members use Tomioka Cleaning's services will be managed in accordance with Tomioka Cleaning's policy on protecting personal information.
• Tomioka Cleaning's policy on protecting personal information applies only to the services provided directly by Tomioka Cleaning, and does not apply to the services of other organizations, companies, etc. connected by links, etc.
• The use of the services of "Tomioka Cleaning" is at the user's own risk. "Tomioka Cleaning" takes no responsibility for any damages incurred as a result of the use of information obtained from our website or other websites that are linked to this website.

2. Collection and Use of Personal Information

In order to develop and provide cutting-edge features and services to its members, Tomioka Cleaning requires certain personal information about its members.

• Users are responsible for managing their own shop IDs and passwords.
  1. We recommend that you change your password regularly and avoid using names, dates of birth, phone numbers, etc. that are easy for others to guess.
  2. In addition, please do not disclose, lend or transfer it to anyone, even if they are an acquaintance or friend.
  3. Please do not include your password in your inquiry email or in the Q&A section on our website.
• The collected personal information will be used only to the extent necessary to provide Tomioka Cleaning services and will not be provided to any third parties, except in the following cases.
• When there is consent from the member
  1. When sending an email to request consent from a member regarding the use of their personal information
  2. When necessary, we disclose information to companies that have signed a confidentiality agreement with us (for example, business partners).
  3. When sending members e-mails or direct mail for advertising purposes about our company or our business partners, etc.
  4. When a member's actions on "Tomioka Cleaning" violate "Tomioka Cleaning" policies, announcements, or the "Tomioka Cleaning" terms of use, etc., and when it is deemed necessary to protect the rights or property of other members, third parties, or our company
  5. When requested to disclose personal information pursuant to an order from a court or administrative agency or other legal provision, or when necessary for the investigation of a crime, the elimination or prevention of infringement of the rights of a third party, or other similar purposes
• "Members agree in advance to our use of their personal information in the manner set out above and will not raise any objections.
• In addition, Tomioka Cleaning may share members' personal information with our business partners in the following cases:
  1. When there are business reasons, such as special services for members, in which case we will ask for the member's consent before providing the information, and will not provide it without consent.
  2. When compiling statistical data, conducting market research, data analysis, etc. In such cases, we will only provide information that has been processed so that it is not possible to identify a specific individual.
• The personal information listed below that we collect from you will be provided to your card issuer for the purpose of detecting and preventing fraudulent use.
• Name, billing address, telephone number, delivery address, email address, information about internet usage environment, etc.
• If your card issuer is located in a foreign country, this information may be transferred to the country of that issuer.
• If you are a minor, you must obtain the consent of your parent or guardian before using this service.

3. Use of Cookies and Acquisition of User Behavior Information

Our company may use cookies to provide better services to our members. However, these cookies do not collect any personally identifiable information and do not infringe on the privacy of our members.

We also use various access analysis tools provided by third-party companies, and these tools also use cookies to automatically obtain behavioral information of visiting members. The use of cookies by these third-party companies is subject to the privacy policies of those third-party companies. The access analysis tools also measure user attribute data (age, gender, hobbies, interests, etc.) obtained by advertising networks, etc. This information is treated as anonymous data and will not be used for any other purpose.

If you do not wish to accept cookies, you can change your browser settings. Members can also disable the use of cookies in online advertising by visiting the opt-out pages on the websites of the following third parties:

Third party companies that may use cookies:

• Google Inc. Privacy Policy / Google Analytics

*Cookies are information that is sent from the server computer to the member's browser and stored on the hard disk of the computer used by the member.

4. Inquiries

If you have any questions about the personal information policy outlined here, please contact us using the inquiry form.